Privacy Policy

Effective Date: September 7, 2026

This Privacy Policy explains how Platinum Lead Gen ("Platinum Lead Gen," "we," "us," or "our") collects, uses, and protects information when you interact with our website, chat widget, or related services (collectively, the "Services").

1. Information We Collect

When you interact with our Services — including our chat widget — we may collect:

• Contact information you provide, such as your name, business name, email address, and phone number
• Information about your business, such as your service area, install types, and territory preferences
• The content of messages you send through our chat widget
• Basic technical information, such as browser type and general usage data collected automatically when you visit our site

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and communicate with you about a potential partnership
• Understand your business and territory so we can determine partnership fit
• Improve our Services and communications
• Comply with legal obligations

3. SMS / Text Messaging Communications

If you provide your phone number through our chat widget or another form on our site, you may receive text messages from Platinum Lead Gen related to your enquiry. By providing your phone number, you consent to receive these messages under the following terms:

• Message frequency varies
• Message and data rates may apply
• You can opt out at any time by replying STOP, or reply HELP for assistance
• Consent to receive text messages is not a condition of any purchase or partnership
• Carriers are not liable for delayed or undelivered messages

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our Services (for example, our CRM and chat-widget platform provider), solely to provide those services on our behalf
• Legal or regulatory authorities where required by law

5. Data Retention

We retain the information you provide for as long as reasonably necessary to respond to your enquiry, maintain our business records, and comply with legal obligations.

6. Your Choices

• You may opt out of SMS communications at any time by replying STOP to any message
• You may request access to, correction of, or deletion of your information by contacting us at the email address below

7. Data Security

We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the choices described above, contact us at:

[email protected]